Short answer: stop paying, document everything, and send the builder a written deadline before you do anything drastic. Keep the 10% retainage Texas law tells owners to reserve. Watch for notices from unpaid subcontractors and suppliers, since they can pursue a lien on your property even though you never hired them.[1] Get a Texas construction attorney to review your contract before you terminate it or sign with a new builder. Below are the steps, the deadlines in the statutes, and your options for getting money back. Each one links to its source.
This happens: what homeowners describe
- Dallas, Oct 2026: "My buddy got hosed by a respected pool builder in Dallas. Dude ran out of money and walked." (X)[8]
- Texas, Jun 2026: a homeowner who hired a pool contractor in February says they paid about half up front (around $14K), got about three days of work in roughly four months, and can barely reach the contractor. The contract has no completion timeline. Replies suggested a demand letter with a firm date and checking the contractor for prior complaints, suits and assets, because a broke contractor may be hard to collect from even if you win. (r/Smallclaims)[9]
- Jul 2026: a homeowner who hired a nationwide builder quoted 8–12 weeks says it has been four months since the dig, with no work in five weeks and the superintendent ignoring them. With 95% already paid, they "only owe them 5% prior to plaster." Commenters said "lawyer up," suggested an attorney's letter, and told them to take lots of pictures. One noted that a builder already paid 95% has little incentive to come back. (r/pools; state not given)[10]
Quoted from public posts. Reddit blocks automated access, so we read those threads through search-engine snapshots. We don't name or guess at the builders involved. The pattern matters more: in each post, most of the money was paid before the work. Our payment schedule guide covers how to avoid that.
Step by step
1. Read your contract first
Find the start and completion dates or estimated timeline, any "delay" or "force majeure" clause, notice-and-cure terms (how many days the builder gets to fix a default after written notice), the termination clause, and any arbitration clause. The contract usually controls what counts as a default and how you can end it. If the contract has no completion date, as in the r/Smallclaims post,[9] an attorney can tell you what deadline a court is likely to treat as reasonable.
2. Document the job as it stands
- Dated photos and video of every area: excavation, steel, shell, plumbing, equipment pad, deck, and any materials left on site.
- Every payment (amount, date, method, what stage it was for) and every invoice or draw request. For each payment request, your builder must give you a disbursement statement listing the subcontractors it intends to pay (§53.258).[1] Collect the ones you received.
- All texts, emails and call logs, plus the dates crews were last on site.
- The list of subcontractors and suppliers the builder must give you before construction starts (§53.256), unless you signed a waiver.[1]
- Permit status and passed inspections from your city's permit portal.
3. Send a written notice with a deadline
Put it in writing: what's unfinished, the date work stopped, the contract terms involved, and a specific date to resume, with what you'll do if they don't. Commenters on both threads suggested this, or a letter from an attorney.[9][10] Send it by a method that proves delivery. Chapter 53 notices, for example, must go in person, by certified mail, or by another traceable service (§53.003).[1] Before suing, two Texas laws may require advance notice:
- DTPA: to sue for damages under the Deceptive Trade Practices Act, you generally must give written notice at least 60 days before filing, describing your complaint and the damages and expenses you're claiming (§17.505).[4]
- Residential Construction Liability Act (RCLA): for construction defects in work already done, you must send the contractor written notice by certified mail, return receipt requested, at least 60 days before suing, and allow inspection (§27.004). The RCLA states that it does not apply to damages from "a contractor's wrongful abandonment of an improvement project before completion" or from a chapter 162 violation (§27.002(d)).[3] If you have both abandonment and defects, ask your attorney which notices to send.
4. Stop new payments and protect the retainage
Don't pay ahead to "get them back on site." During the work, and for 30 days after it's completed, the owner shall reserve 10% of the contract price or of the value of the work done (§53.101). If you don't, unpaid subcontractors and suppliers who perfect their claims can have a lien up to the amount you should have kept (§53.105). The required homeowner disclosure says to keep the 10% for 30 days after "final completion, termination, or abandonment of the contract by the contractor" (§53.255).[1]
5. Find out who hasn't been paid
- Watch your mail. On a residential job, an unpaid sub or supplier must send you a "Notice of Claim for Unpaid Labor or Materials" by the 15th day of the second month after the month it worked or delivered (§53.056). Once you receive one, you may withhold that amount from the builder (§53.081). You can be liable for money you pay the builder after that point once the claim is secured and reduced to judgment (§53.084).[1]
- Ask in writing. On written request from the owner, a subcontractor must, within 10 days, name its own suppliers and the parties it worked for on the project, and say whether there's a payment bond (§53.159(c)). Before paying anyone, you can require a bills-paid affidavit (§53.085).[1]
- Check the county records. Lien affidavits are filed with the county clerk in the county where the property is located (§53.052(e)).[1] Search your name and address in that county's real property records.
- Ask the major subs directly. Use the subcontractor list or disbursement statements to call the big-ticket trades (excavation, steel, shotcrete or gunite, plumbing, electrical) and ask whether they've been paid.
6. Know the deadlines that run after work stops
| Who / what | Deadline (residential project) | Section |
|---|---|---|
| Sub or supplier: notice of claim to you | 15th day of the 2nd month after the month the labor or materials were provided | §53.056 |
| Sub or supplier: notice of unpaid retainage | Earlier of 30 days after its own contract is completed, terminated or abandoned, or 30 days after the original contract is terminated or abandoned | §53.057 |
| Sub or supplier: lien affidavit | 15th day of the 3rd month after the month it last provided labor or materials | §53.052(c) |
| Sub or supplier: lien affidavit for retainage | 15th day of the 3rd month after the month the original contract was completed, terminated or abandoned | §53.052(d) |
| Lien on the retained funds | Affidavit within 30 days after the earliest of completion, termination of the original contract, or the builder's abandonment (with exceptions) | §53.103 |
| Your original builder's own lien affidavit | 15th day of the 3rd month after the month its work was completed, terminated or abandoned | §53.052(a)(2) |
| Owner's notice of termination or abandonment to subs | Doesn't apply to residential projects | §53.107(e) |
For a lien on a homestead, the contract must be in writing, signed before work began (by both spouses if you're married), and filed with the county clerk (§53.254).[1] If a lien affidavit is filed against your property and you think it's invalid (missed notice, late filing, no homestead contract, a signed waiver), §53.160 lets a party move to remove it in a lawsuit. Statutes change, so confirm the current text and your dates with an attorney.
7. Finishing with a new builder
- Have an attorney confirm how to end the first contract before you sign a new one.
- Expect a fresh bid. A new builder may not warranty work it didn't do and may want to inspect or redo parts of it.
- Ask your city's building department how the open permit and any passed inspections carry over to a new contractor.
- Use the same protections on the new contract: draws tied to finished stages, a disbursement statement and lien waivers with each draw, and 10% held to the end. See our Texas payment schedule guide.[1]
Getting money back: your options
| Route | What the source says | Notes |
|---|---|---|
| Small claims (justice court) | Claims up to $20,000, excluding statutory interest and court costs but including attorney fees. A justice court can't hear a suit to enforce a lien on land.[5][6] | Informal; parties often represent themselves. You can't cut a bigger claim down to fit under the cap.[6] |
| County or district court | For claims over $20,000 and for lien disputes.[5][6] | Usually with an attorney. In residential lien cases, the court isn't required to order the owner to pay the other side's costs and attorney's fees (§53.156).[1] |
| DTPA claim | Requires written notice at least 60 days before suit, in most cases (§17.505).[4] | The RCLA prevails over the DTPA where the two conflict on defect claims (§27.002(b)).[3] |
| Construction Trust Fund Act (ch. 162) | Payments for the work are trust funds. A builder that intentionally or knowingly diverts them without paying the people owed has misapplied them (§162.031). Penalties are in §162.032. For homestead jobs over $5,000 under a written contract, the builder must use a construction account (§162.006).[2] | Can support civil claims and criminal referral. Ask an attorney. |
| Texas Attorney General complaint | The AG's general complaint form covers "not receiving what you paid for." The AG can't give you legal advice, complaints are public, and you may not hear back. Complaints help the AG monitor issues.[7] | Have the business's full name and address, dates, amounts, contract and payment records ready. Uploads up to 25 MB, 10 files.[7] |
Collecting is a separate problem from winning. A commenter on the r/Smallclaims thread warned that if the contractor is broke, it may be "extremely difficult to collect even if you 'win'".[9] Before you spend on a lawsuit, check court records for other suits against the company. Our vetting guide shows where.
Prevent it next time
- Pay by finished stage, never ahead of the work. Keep the 10% retainage until 30 days after completion.[1] Our payment schedule guide lists the red flags.
- Put a completion timeline and notice-and-cure terms in the contract.
- Check permit history and public records first: DFW builder directory · Frisco permit tracker · vetting checklist.
FAQ
What do I do if my pool builder stopped showing up in Texas?
Stop making new payments, read your contract's timeline, notice and termination clauses, and document the site (dated photos, payments, messages, materials on site). Send the builder a written notice with a specific deadline to resume, by a method that proves delivery. Keep holding the 10% retainage Texas Property Code chapter 53 tells owners to reserve, and watch your mail for notices from unpaid subcontractors and suppliers. Talk to a Texas construction attorney before you terminate or hire someone else.
Can I hire a different pool builder to finish the job?
Often yes, but how you end the first contract matters. If you terminate without following the contract's notice terms, the first builder may claim you breached. Get a lawyer to review the contract before you sign with a new builder. Keep the 10% retainage for at least 30 days after the termination or abandonment date. The statutory disclosure in section 53.255 says owners should reserve it for 30 days after 'final completion, termination, or abandonment of the contract by the contractor.'
Can subcontractors put a lien on my house if my pool builder walked off?
They can try. Under chapter 53, a subcontractor or supplier on a residential job generally must send you a notice of claim by the 15th day of the second month after the month it did the work or delivered materials, and file a lien affidavit by the 15th day of the third month. Claims against the retainage tie to the date the work is completed, terminated or abandoned. You're generally not liable for amounts you paid the builder before you received a notice, apart from the 10% you were supposed to reserve (sections 53.084 and 53.105).
Can I sue my pool builder in small claims court in Texas?
Justice court (small claims) can hear money claims up to $20,000, excluding statutory interest and court costs but including attorney fees, according to Government Code section 27.031 and the Texas State Law Library. It can't hear a suit to enforce a lien on land. Larger claims go to county or district court. A judgment doesn't guarantee you'll collect, especially if the builder is out of money.
Is it a crime for a pool builder to take my money and not pay the subs?
It can be. The Texas Construction Trust Fund Act (Property Code chapter 162) makes construction payments trust funds. A builder who intentionally or knowingly diverts them without paying the people owed can be liable. Misapplying $500 or more is a Class A misdemeanor, and a third-degree felony with intent to defraud (section 162.032). Whether that applies to your facts is a question for an attorney or prosecutor.
Something wrong or out of date? Tell us. How we source claims: methodology.
Sources
- Texas Property Code ch. 53, Mechanic's, Contractor's, or Materialman's Lien (official text, Texas Legislature)
- Texas Property Code ch. 162, Construction Payments and Loan Receipts (Texas Construction Trust Fund Act, official text)
- Texas Property Code ch. 27, Residential Construction Liability (official text)
- Texas Business & Commerce Code ch. 17, Deceptive Trade Practices (DTPA), incl. sec. 17.505 notice (official text)
- Texas Government Code ch. 27, Justice Courts, sec. 27.031 jurisdiction (official text)
- Texas State Law Library: How much can I sue for in a small claims court?
- Office of the Texas Attorney General: File a Consumer Complaint
- X: @Ericdweber777 reply about a Dallas pool builder that "ran out of money and walked" (Oct 2, 2026)
- r/Smallclaims: TX - pool contractor not showing up to work and not communicating (Jun 2026)
- r/pools: Pool construction stopped, how to proceed? (Jul 2026)